* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

body {
    background: #f4f6f9;
    color: #333;
    font-family: "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;
    line-height: 1.6;
    min-height: 100vh;
}

.bantuan-header {
    background: #1e3c72;
    color: #fff;
    padding: 18px 16px;
}

.bantuan-header__inner {
    align-items: center;
    display: flex;
    gap: 14px;
    margin: 0 auto;
    max-width: 900px;
}

.bantuan-header__inner img {
    height: 48px;
    width: auto;
}

.bantuan-header h1 {
    font-size: 20px;
    font-weight: 700;
}

.bantuan-header p {
    font-size: 13px;
    opacity: .85;
}

.bantuan-back {
    background: rgba(255, 255, 255, .12);
    border: 1px solid rgba(255, 255, 255, .35);
    border-radius: 4px;
    color: #fff;
    font-size: 13px;
    margin-left: auto;
    padding: 8px 14px;
    text-decoration: none;
    white-space: nowrap;
}

.bantuan-back:hover {
    background: rgba(255, 255, 255, .22);
}

.bantuan-main {
    margin: 0 auto;
    max-width: 900px;
    padding: 24px 16px 40px;
}

.bantuan-intro {
    background: #fff;
    border-left: 3px solid #1e3c72;
    border-radius: 4px;
    color: #555;
    font-size: 14px;
    margin-bottom: 20px;
    padding: 16px 18px;
}

.bantuan-section {
    background: #fff;
    border: 1px solid #e3e7ec;
    border-radius: 6px;
    margin-bottom: 20px;
    padding: 20px;
}

.bantuan-section h2 {
    border-bottom: 1px solid #eceff3;
    color: #1e3c72;
    font-size: 17px;
    margin-bottom: 16px;
    padding-bottom: 10px;
}

.panduan-step {
    border: 1px solid #eceff3;
    border-radius: 6px;
    display: grid;
    gap: 16px;
    grid-template-columns: 1fr;
    margin-bottom: 14px;
    padding: 16px;
}

.panduan-step__text h3 {
    color: #1e3c72;
    font-size: 15px;
    margin-bottom: 6px;
}

.panduan-step__text p {
    color: #555;
    font-size: 14px;
}

.panduan-step__image img {
    border: 1px solid #e3e7ec;
    border-radius: 4px;
    display: block;
    height: auto;
    max-width: 100%;
}

.panduan-note {
    background: #f5f8ff;
    border: 1px solid #d6e0f5;
    border-radius: 4px;
    color: #444;
    font-size: 13px;
    margin-top: 8px;
    padding: 12px 14px;
}

.panduan-note a {
    color: #1e3c72;
    word-break: break-all;
}

.bantuan-list {
    color: #555;
    font-size: 14px;
    padding-left: 20px;
}

.bantuan-list li {
    margin-bottom: 6px;
}

.faq-item {
    border: 1px solid #eceff3;
    border-radius: 4px;
    margin-bottom: 10px;
    padding: 12px 14px;
}

.faq-item summary {
    color: #1e3c72;
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    list-style: none;
}

.faq-item summary::-webkit-details-marker {
    display: none;
}

.faq-item summary::before {
    content: "+ ";
    font-weight: 700;
}

.faq-item[open] summary::before {
    content: "− ";
}

.faq-answer {
    border-top: 1px solid #eceff3;
    color: #555;
    font-size: 14px;
    margin-top: 10px;
    padding-top: 10px;
}

.kontak-grid {
    display: grid;
    gap: 8px;
    margin-bottom: 16px;
}

.kontak-row {
    border-bottom: 1px dashed #eceff3;
    display: flex;
    flex-wrap: wrap;
    font-size: 14px;
    gap: 4px 12px;
    padding-bottom: 8px;
}

.kontak-label {
    color: #777;
    flex: 0 0 110px;
}

.kontak-value {
    color: #333;
    flex: 1 1 200px;
    font-weight: 600;
    min-width: 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.kontak-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.btn-wa,
.btn-lapor {
    border-radius: 4px;
    display: inline-block;
    font-size: 14px;
    font-weight: 600;
    padding: 11px 22px;
    text-decoration: none;
}

.btn-wa {
    background: #128c7e;
    border: 1px solid #128c7e;
    color: #fff;
}

.btn-wa:hover {
    background: #0e6f64;
}

.btn-lapor {
    background: #fff;
    border: 1px solid #1e3c72;
    color: #1e3c72;
}

.btn-lapor:hover {
    background: #f3f7ff;
}

.bantuan-empty {
    color: #888;
    font-size: 14px;
    font-style: italic;
}

.bantuan-footer {
    border-top: 1px solid #e3e7ec;
    color: #777;
    font-size: 12px;
    padding: 18px 16px;
    text-align: center;
}

@media (min-width: 720px) {
    .panduan-step {
        grid-template-columns: 1fr 280px;
    }
}

@media (max-width: 640px) {
    .bantuan-header__inner {
        flex-wrap: wrap;
    }

    .bantuan-header h1 {
        font-size: 18px;
    }

    .bantuan-back {
        margin-left: 0;
        order: 3;
        text-align: center;
        width: 100%;
    }

    .bantuan-main {
        padding: 18px 12px 32px;
    }

    .bantuan-section {
        padding: 16px 14px;
    }

    .panduan-step {
        padding: 14px 12px;
    }

    .kontak-row {
        flex-direction: column;
        gap: 2px;
    }

    .kontak-label {
        flex: none;
        font-size: 12px;
        text-transform: uppercase;
    }

    .kontak-value {
        flex: none;
    }

    .kontak-actions {
        flex-direction: column;
    }

    .btn-wa,
    .btn-lapor {
        text-align: center;
        width: 100%;
    }

    .panduan-note {
        font-size: 12px;
    }
}